As readers know, much of my practice of public relations consists of gigs with Indiana companies. One of the companies I work with often has designated -- if informally -- one of its senior executives as the "evangelist" for this company's line of products.
In thinking about this, I think -- from the marketing perspective -- this is wrong.
I'm fairly sure it was Kevin Eikenberry who told Rainmakers -- a local business networking organization -- that evangelists are customers, not employees.
In fact, evangelists are quite special customers. They are the customers who are so sold on your company that they preach the wonders of your business to other customers; in other words, they evangelize. This is a powerful concept, representing the pinnacle of customer satisfaction.
In fact, I think of myself as an evangelist for this very company. But if an evangelist works for the company, he or she cannot be a customer.
Perhaps the in-house "evangelist" would be better termed a proselyte.
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